Ibom Air (QI / IAN)
Type: Domestic & International
🟩 Ibom Air (QI / IAN)
Nigeria’s Premium State-Owned Airline
🟦 1. Overview
Ibom Air is a highly acclaimed, state-owned commercial airline in Nigeria known for exceptional punctuality and operational efficiency. Owned by the Akwa Ibom State Government through AKICORP, it is the first sub-national government-owned commercial airline in Nigeria.
Since launching operations in 2019, Ibom Air has established a premium reputation among corporate, diplomatic, and leisure travelers — driven by its modern fleet, reliable schedules, and structured frequent-flyer program.
🟧 2. Identity & Corporate Details
- Official Name: Ibom Airlines Limited
- IATA / ICAO Codes: QI / IAN (Callsign: IBOM)
- Founded: 2019 (Commenced operations June 7, 2019)
- Head Office: Victor Attah International Airport, Uyo, Akwa Ibom State, Nigeria
- Ownership: Wholly owned by the Akwa Ibom State Government via AKICORP; professionally managed under an autonomous structure
🟪 3. Operational Class
- Segment: Full-Service Carrier (FSC) with Economy & Premium Economy
- Market Position: Nigeria’s leading on-time performance airline, preferred by civil servants, executives, diplomats, and premium domestic travelers
🟨 4. Network & Fleet
🛫 Primary Hub
- Victor Attah International Airport (QUO), Uyo
🌍 Destination Scope
- Domestic: Uyo, Lagos, Abuja, Calabar, Enugu, Port Harcourt
- Regional/International: Direct West African routes from Lagos/Abuja to Accra, Ghana
🛩️ Fleet Profile
Approx. 9 modern aircraft, including:
- Bombardier CRJ900 (regional jet workhorse)
- Airbus A220‑300 (modern narrow-body for high-density domestic & regional routes)
🟦 5. The Passenger Journey
🎫 Ticketing & Booking
- Digital Channels: ibomair.com + Ibom Air mobile app
- GDS Access: Amadeus; full IATA membership for global integration
- Alliances: Domestic codeshare history with Dana Air
- Loyalty Program: Ibom Flyer (multi-tier frequent flyer program)
🛄 Check-In & Boarding
- Online Check-In: Opens 24 hrs before departure; closes 1 hr before flight
- Airport Counters:
- Open 2 hrs before departure (5:30 AM for early flights)
- Close 45 mins before departure for passengers & baggage
📦 Baggage Allowance
- Domestic:
- Economy: 20kg
- Premium Economy: 30kg
- Regional:
- Economy: 23kg
- Premium Economy: 32kg
- Cabin:
- 1 personal item (laptop/handbag)
- 1 small trolley bag (combined max 7kg)
🟩 6. Support & Contact Channels
☎️ Customer Contact Center (Main)
- +234 (0) 903‑981‑3600
(Operational daily 7:00 AM – 5:00 PM WAT)
📞 Central Customer Support Line
- +234 (0) 700‑123‑594‑266
🏢 Uyo Office Support
- +234 (0) 814‑272‑1159
- +234 (0) 708‑579‑6271
- Ground Floor, Akwa Ibom State Secretariat Annex, Udo Udoma Avenue, Uyo
🏙️ Abuja Desk
- Transcorp Hilton, Floor 01, No. 1 Aguiyi Ironsi Street, Maitama, Abuja
📧 Email Support
- Reservations: reservations@ibomair.com
- Loyalty (Ibom Flyer): ibomflyersupport@ibomair.com
- Insurance / Baggage Claims: travelinsurancesupport@ibomair.com
