United Nigeria Airlines (U5 / UNA)

Garden Avenue, GRA, Enugu, Nigeria
Airlines
United Nigeria Airlines (U5 / UNA)
Type: Domestic & International

 

🟦 United Nigeria Airlines (U5 / UNA)

Fast‑Growing Nigerian Carrier Expanding Into Long‑Haul Operations

 

🟩 1. Overview

United Nigeria Airlines is a rapidly expanding, privately owned Nigerian carrier that has become a crucial connector for socio‑economic and regional travel networks. Headquartered in Enugu, the airline entered the market in 2021 with Embraer regional jets and quickly established dominance across South‑East routes.

By 2026, the airline executed an aggressive fleet expansion—adding Boeing 737‑800 NGs and leasing Airbus A330 wide‑bodies—positioning itself to launch nonstop intercontinental routes that directly challenge foreign carrier dominance in Nigeria.

🟧 2. Identity & Corporate Details

  • Official Name: United Nigeria Airlines Limited
  • IATA / ICAO Codes: U5 / UNA (Callsign: UNITED NIGERIA)
  • Founded: 2020 (Operations began February 12, 2021)
  • Head Office: Enugu, Enugu State, Nigeria
  • Operational Bases: Akanu Ibiam International Airport (Enugu) & Lagos
  • Ownership: Wholly owned private subsidiary chaired by Professor Obiorah Okonkwo

🟪 3. Operational Class

  • Segment: Hybrid Full‑Service Carrier (FSC)
  • Cabins: Dual‑cabin (Business & Economy) on Boeing fleet; single‑cabin on regional jets
  • Market Position: Evolving from a South‑East regional connector into a rising international competitor with newly approved long‑haul rights

🟨 4. Network & Fleet

🛫 Primary Hubs

  • Akanu Ibiam International Airport (ENU), Enugu
  • Murtala Muhammed International Airport (LOS), Lagos
  • Nnamdi Azikiwe International Airport (ABV), Abuja

🌍 Destination Scope

  • Domestic: Enugu, Lagos, Abuja, Port Harcourt, Asaba, Owerri, Warri, Yenagoa, Kano
  • Regional (West Africa): Monrovia, Banjul, Dakar, Abidjan, Conakry (expanding rollout)
  • International (2026 Launch):
    • New York (JFK)
    • Dubai
    • Canada
    • London

🛩️ Fleet Profile

Target fleet: 21 aircraft, including:

  • Embraer ERJ‑145LR (50‑seat regional jets)
  • Boeing 737‑800 NG (high‑density domestic & regional routes)
  • Airbus A330‑200 (leased wide‑body for upcoming intercontinental flights)

🟦 5. The Passenger Journey

🎫 Ticketing & Booking

  • Digital Channels: flyunitednigeria.com with integrated booking & self‑service modules
  • GDS Access: Active Agent Portal for local and IATA‑certified travel agents
  • Cargo Services: Developing a new cargo hub in Enugu for manufacturing & import logistics

🛄 Check-In & Boarding

  • Online Check-In: Opens 24 hrs before departure
  • Airport Counters: Close 45 mins before domestic flights; passengers advised to arrive 2 hrs early

📦 Baggage Allowance

  • Checked:
    • Economy: 20kg
    • Business/Premium: 30kg
  • Cabin:
    • 1 hand luggage (max 7kg)
    • 1 personal accessory (laptop pouch/purse)

💵 Refund Policy

  • Structured online Request Refund and Passenger Satisfaction Form available via digital support portal

🟩 6. Support & Contact Channels

☎️ Primary Customer Support Line

  • +234 (0) 906‑254‑7501
  • +234 (0) 916‑000‑3111

📧 Email Support

👥 Group & Travel Agent Desk

  • Dedicated B2B portal: agentportal.flyunitednigeria.com

🏢 Airport Desk Locations

Fully staffed reservation & ticket counters at:

  • Enugu (Main Base)
  • Lagos (MMA2)
  • Abuja